Privacy Policy

At FairHope Direct, we understand your concerns about online security and privacy and appreciate the trust you place in FairHope.  Protecting your private information is important to us.  This Statement of Privacy applies to the http://www.fairhopenotes.com and FairHopeDirect.com and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to FairHope Direct include http://www.fairhopenotes.com, FairHopeDirect.com and FairHope. The FairHope website is an ecommerce site. By using the FairHope website, you consent to the data practices described in this statement.

Collection of your Personal Information
In order to provide the services and deliver the products you request, we collect personally identifiable information, such as your name and address. When you purchase FairHope’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. In the future, in order to improve our services, we may gather additional personal or non-personal information.

Information about your computer hardware and software may be automatically collected by FairHope. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the FairHope website.

FairHope encourages you to review the privacy statements of websites you choose to link to from FairHope so that you can understand how those websites collect, use and share your information. FairHope is not responsible for the privacy statements or other content on websites outside of the FairHope website.

Use of your Personal Information
At FairHope, we want to provide you with the best possible shopping experience.  In order to do that, when we take an order over the phone or when you make a purchase online, we use your information to process the order, answer questions you may have, mail catalogs to you, and provide you with additional information about our other products and services.

FairHope may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

FairHope may share data with trusted third party marketing partners for marketing purposes and to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. 

FairHope may keep track of the websites and pages our users visit within FairHope, in order to determine what FairHope services are the most popular. This data is used to deliver customized content and advertising within FairHope to customers whose behavior indicates that they are interested in a particular subject area.

Use of Cookies

The FairHope website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize FairHope pages, or register with FairHope site or services, a cookie helps FairHope to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same FairHope website, the information you previously provided can be retrieved, so you can easily use the FairHope features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the FairHope services or websites you visit.

Security of your Personal Information
FairHope secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Children Under Thirteen
FairHope does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information or of receiving any communications from FairHope. You may also opt-out of having your information shared with third parties.  You may opt-out simply by contacting us by whatever method is easiest for you:

– Postal Address: FairHope Direct, 800 Hillcrest Rd., Bldg 2, Mobile, AL 36695
– Email: support@fairhopedirect.com
– Phone: 251-544-6600

California Consumer Privacy Act  Disclosures                                                                                    

This California Consumer Privacy Act (CCPA) disclosure section supplements the FairHope Privacy Policy and is effective January 1, 2020.  California residents have the right to opt-out of our sale of their personal information. These disclosures are required by the CCPA:

  1. Identifiers, such as name, contact information, and online identifiers.
  2. Personal information, as defined in the California customer records law, such as signature and payment card number.
  3. Characteristics of protected classifications under California or federal law, such as sex and marital status.
  4. Commercial information, such as transaction information and purchase history.
  5. Internet or network activity information, such as browsing history and interactions with our website.
  6. Geolocation data, such as device location.
  7. Audio, electronic, visual, similar information, such as call and video recordings.
  8. Inferences drawn from any of the personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.

The CCPA grants California residents the right to request (1) more information about the categories and specific pieces of personal information we have collected, sold and disclosed for a business purpose in the last 12 months, (2) deletion of your personal information, and (3) that we stop selling your personal information.  Consumers may exercise their rights by contacting us toll-free at 1-800-533-6912.  The exercise of certain rights, including the rights to access or delete information, may be subject to verification of your identity.  You will not be discriminated against for exercising any rights under the CCPA.

Changes to this Statement
FairHope will occasionally update this Statement of Privacy to reflect company and customer feedback. FairHope encourages you to periodically review this Statement to be informed of how FairHope is protecting your information.

Contact Information
FairHope welcomes your questions or comments regarding this Statement of Privacy. If you believe that FairHope has not adhered to this Statement, please contact FairHope at:

FairHope Direct
800 Hillcrest Road, Bldg. 2
Mobile, Alabama 36695

Email Address: support@fairhopedirect.com
Telephone number: 251-544-6600

Effective as of July 01, 2012